Real-time interactions without losing context

Turn your web chat into a strategic service and sales channel. Respond instantly with AI and automation while every conversation syncs to the full customer history.

Real-time interactions without losing context

Conversations that build loyalty

Deliver immediate support on your site and turn each conversation into a loyalty opportunity. Combine speed, context, and intelligent automation to elevate customer experience.

Live chat widget

Reply in seconds

Support visitors in real time right from your website. Smart bots handle routine questions while agents focus on high value conversations.

Customer history view

Integrated history

Customers receive the same quality response on WhatsApp, email, phone, or social media, always with complete history.

AI assisted chat response

AI that powers every interaction

Sagicc AI understands customer intent, proposes automated replies aligned with your knowledge base, and helps agents solve faster with accuracy.

Live chat conversation
Faster care

Cut response times dramatically

Customers expect an immediate response when contacting a company, but most teams fail to meet that expectation. With Sagicc, you close that gap through AI-powered omnichannel messaging: fast, accurate, and always-available 24/7 conversational support.

Conversations that create results

Integrate live chat into your omnichannel operation and give customers the agility they expect. Reply in seconds, keep context, and drive efficiency with actionable metrics.

  • +60%
    Improvement in response speed on the website.
  • -35%
    Reduction in unnecessary escalations.
  • +50%
    Increase in visitor-to-lead conversion.
  • 4x
    More interactions resolved on the first contact.
Artificial intelligence
Continuous coaching and intelligent assistance

Boost agent productivity with AI

Reduce manual effort, accelerate case resolution, and let your team focus on delivering remarkable experiences.

  • Continuous coaching and intelligent assistance
  • Answers backed by conversation history
  • Centralized, trusted content

Sagicc live chat

Frequently asked questions

We answer the most common questions about channel integration, automation, and continuity.

Can I customize the web chat widget to match my brand?

Yes. Configure colors, welcome messages, availability hours, and capture fields so the chat aligns with your identity and workflows.

How does Sagicc integrate with WhatsApp and other messaging channels?

Every conversation started in WhatsApp, Messenger, Instagram, or Telegram appears in the same inbox where agents handle live chat, guaranteeing traceability and continuity.

Does Sagicc live chat support automated responses?

Absolutely. With smart bots and business rules you can respond to FAQs, qualify requests, or automatically route to an agent when needed.

Can the live chat operate outside business hours?

Yes. Configure automated replies and bots that work 24/7, collect information, and prepare the case so an agent can follow up the next day.