Reliable notifications for every customer moment

Inform, confirm, and remind through the channels your customers use - WhatsApp, SMS, email, and more. Configure simple rules, approved templates, and real-time tracking.

Reliable notifications for every customer moment

Deliver important messages on the right channel

Omnichannel reach, fast rollout, and complete delivery history in one place.

Consistent messaging across channels

More reach, same message

Send through WhatsApp, SMS, and email from a single workspace, keeping templates and content consistent.

Rule builder screenshot

Fast setup without IT

Activate rules by event, time, or SLA and use dynamic, multi-language variables for reminders, confirmations, and critical alerts.

Delivery tracking dashboard

Control and traceability

Review the delivery log and applied rules to know what was sent, when, and why.

Use cases
Operational

Notifications for every stage

Set up confirmations, status updates, due dates, alerts, and surveys inside Sagicc.

  • Operational
  • Preventive
  • Post-service

Alerts and notifications

Frequently asked questions

We cover the common questions about the notifications you can send and manage inside Sagicc.

Which channels can I use to send alerts?

You can use WhatsApp, SMS, email, and automated calls. Simply choose one or multiple channels and set the sending rules directly inside Sagicc.

Can I customize the content of the messages?

Yes. You can use dynamic variables, multilingual templates, and WhatsApp-approved message models, all with permission control for your team.

Can I automate alert sending?

Yes. You can trigger alerts automatically based on events such as case creation, status changes, scheduling, reminders, or external integrations.

How can I avoid sending too many notifications to customers?

Sagicc lets you set quiet hours, daily limits, priorities, and frequency rules. The system also groups or sequences messages when needed to avoid over-communication.