Transform customer service with AI powered agents that reduce up to 70% of repetitive work, deliver contextual answers instantly, and boost team productivity.
Empower your operation with virtual agents that understand customer context and elevate every interaction across channels.
Sagicc AI interprets intent and urgency in every interaction and surfaces the entire history so agents respond with precision.
AI suggests replies, resolves FAQs, and accelerates workflows. Teams cut handling time by up to 40% and focus on higher value cases.
Sagicc bots handle up to 80% of repetitive interactions across WhatsApp, email, web chat, and telephony, ensuring consistency and scale.
Optimize operations and customer experience with intelligent solutions that raise the quality of every interaction.
Virtual agents that understand, converse, and respond with context.
Interactions automated by AI agents, freeing your team to focus on strategic tasks.
Reduction in response times thanks to real-time analysis and automatic suggestions.
Increase in customer satisfaction by providing fast, empathetic, and consistent answers across channels.
Create clearer, faster, and more personalized voice experiences powered by AI.
Play messages and let customers respond by voice or keypad, capturing the right information without friction.
Send reminders, confirmations, or announcements without human intervention for direct, efficient communication.
Escalate calls to agents, campaigns, or extensions at the right moment to guarantee seamless service.
AI agents
We cover common questions about channel integration, automation, and service continuity with AI.
AI delivers faster replies, personalized messages, and empathetic conversations. It reduces wait times and frees agents from repetitive tasks so they can focus on complex cases.
AI in Sagicc is used to automate first-level inquiries, suggest responses, classify incoming messages, and support teams with real-time information across all service channels.
Yes. With prompts and advanced configuration, AI responses adapt to your brand voice and each customer's needs.
Yes. Sagicc AI operates on voice, chat, email, WhatsApp, and social media, delivering a consistent omnichannel experience.