Automated conversations
Build bots that reply in seconds, send confirmations, and handle requests 24 hours a day.
WhatsApp for Business: manage, automate, and serve from one place
Connect your Meta-verified number with Sagicc. Support your customers, automate replies, and measure every conversation with AI.
Scale your service with WhatsApp and Sagicc
Centralize support, automate replies, and measure results from one command center.
One number, connected team
Multiple agents can reply from your verified WhatsApp number without losing context or duplicating chats.
Data that boosts your service
Track message volume, response times, and agent performance with real-time reports.
WhatsApp templates
Create interactive journeys with official templates
Manage every WhatsApp Business API template type inside Sagicc. Send verified messages, automated flows, and visual content that drives action.
WhatsApp Business API
Frequently asked questions
We answer the most common questions about WhatsApp Business API, templates, pricing, and migration.
Can I use my current WhatsApp Business number?
Yes. You can migrate your existing number to the official API without losing contacts. Our technical team handles the transition so you do not experience interruptions.
How are messages billed in the WhatsApp API?
Meta charges per 24-hour conversation window, depending on whether it was initiated by the customer or the business. Prices vary by country and message type; inside Sagicc you can estimate your cost easily.
What is the difference between customer-initiated and business-initiated conversations?
When the customer sends the first message, the conversation is free for 24 hours. If the business starts the conversation, it must use an approved template that has a per-message cost.
What kinds of templates can I create in WhatsApp?
You can create marketing, utility, and authentication templates. You can also use WhatsApp Flows for interactive forms and carousels to highlight products or services visually.
How many agents can serve from the same WhatsApp Business number?
With the WhatsApp Business API, there is no limit to the number of agents. Unlike the WhatsApp Business app, which only allows up to 5 devices, the API connects your entire team to the same number simultaneously, without losing the history of each conversation.
What is the difference between WhatsApp Business and WhatsApp Business API?
WhatsApp Business is a free app designed for small businesses with basic features and limited access to 5 devices. The WhatsApp Business API is the official solution for medium and large companies: it allows for connecting entire teams, automating replies with chatbots, sending bulk campaigns, and measuring results, all integrated into platforms like Sagicc.