Centralize ground and air customer service
Unify WhatsApp, web chat, calls, and social media to deliver instant support to passengers and corporate clients.
Connect your passengers at every stage of the journey
Provide immediate answers to travelers and users about schedules, bookings, parcel tracking, and support requests. Centralize all communication channels and automate your ground and air transport operations.
“With Sagicc we managed to centralize passenger and driver support, improve request traceability, and deliver faster responses through automation and artificial intelligence.”
+2,000
Daily requests
+30,000
Internal requests
90
Active licenses
Transport sector companies that trust us
Seamless logistics operations and itineraries
Improve passenger experience and boost the operational efficiency of your transport company.
Automate frequent inquiries with bots
Smart bots for quotes, itinerary availability, ticket sales, and parcel tracking.
Scale during high-demand peak seasons
Manage thousands of simultaneous requests during holidays and peak travel seasons without sacrificing response speed or service quality.
Optimize communication in your transport company
Transform passenger support into an agile, centralized, and scalable process.
Frequently Asked Questions
How does Sagicc help ground and air transport companies?
Sagicc unifies all contact channels (WhatsApp, web chat, telephony, and social media), allowing you to automate ticket sales, itinerary delivery, travel notifications, and support ticket management on a single platform.
Can I send travel confirmations and itineraries via WhatsApp?
Yes, through integrations and WhatsApp mass messaging, you can send booking confirmations, boarding passes, travel reminders, and real-time status alerts.
How does Sagicc handle inquiries during high-demand peak seasons?
The platform uses chatbots and AI to automatically answer over 60% of frequent inquiries (schedules, pricing, luggage policy), freeing agents to handle urgent cases.
Can Sagicc integrate with existing reservation and ticketing systems?
Yes, Sagicc features an open architecture via API to connect with GDS systems, ERPs, and proprietary ticketing platforms.