With Sagicc, you integrate all your channels, automate service with AI, and get complete visibility of your operation's performance. You don't just improve customer experience: you drive efficiency, cost reduction, and measurable growth.
Discover how leading companies transform their customer experience with Sagicc.
Education Universidad Simon Bolivar integrated every communication channel inside Sagicc to deliver faster, warmer, and traceable service for students. With advanced reporting and continuous support, the university accelerated response times, improved academic management, and powered its institutional digital transformation.
Education Summary Universidad Distrital Francisco José de Caldas optimized its communication with over 100,000 students through Sagicc. By integrating AI, omnichannel, and immediate technical support, the institution succeeded in turning interactions into actionable data to enhance academic success.
Education Sector 13,000 students, 7 channels, and a single care experience. Universidad de la Costa connected admissions, student requests, collections, and academic support with Sagicc to assist students and applicants in Colombia and Miami.
We operate on reliable infrastructure and connect official channels thanks to these certifications. This way we guarantee availability, security and scalability for your customers.
We implement official experiences on Meta channels with active certification.
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Sagicc runs on AWS to guarantee resilience, security and scalability.
Learn moreCompanies from all sectors: healthcare, retail, government, transportation, fintech, and education. From startups to regional corporations manage their service with our platform.
Yes. We have onboarding sessions, personalized training, and access to Sagicc Academy, where your team learns to master each module.
We operate under a SaaS (Software as a Service) model, with monthly plans that include updates, support, and access to all improvements.
It centralizes all channels in the same place, reduces repetitive tasks with AI, and offers real-time reports to optimize resources.
Yes. Supervisors can monitor conversations, listen to calls, and analyze service times from a central dashboard.