For years, traditional chatbots have been the first line of contact for many companies, and automating basic responses was enough to ease the workload for human teams. But the reality has changed: today’s consumers don’t...
Customer experience has become the key differentiating factor across various business sectors. Thus, implementing new tools to enhance and improve customer service is crucial. Generative Artificial Intelligence has evolved from basic content creation to more...
Artificial intelligence has been one of the most revolutionary and widely implemented topics in recent years. Every company wants to incorporate AI into their product innovation, keeping it at the forefront of technology. Meta, one...
In an increasingly digitized world, customer service plays an important role in customer satisfaction and retention. At Sagicc, we understand the importance of providing an exceptional experience to all educational communities at every touchpoint. That’s...
Artificial Intelligence (AI) has revolutionized the way we operate at Sagicc, from production to customer service. From recommendation algorithms that personalize the customer experience to data analysis systems that optimize our daily work. Artificial Intelligence...