Sagicc

Empower your enterprise communication

Designed for large companies

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Solutions by Industry

Join leading companies across all sectors with automation, scalability, and total operational control.

Frictionless shopping: confirm stock, manage returns, and notify shipments in a single thread

Frictionless shopping: confirm stock, manage returns, and notify shipments in a single thread.

−45%response time
+30%satisfaction
It’s an easy-to-use and very intuitive platform. Sagicc has supported and accompanied us throughout our customer service improvement process.
Cristian Miguel GutiérrezInfrastructure Manager, Grupo Dico

Solutions designed for enterprise scale

Smart and secure technology tailored to the complexity of large organizations.

Conversational AI

Chatbots that understand context and respond in multiple languages.

Continuous learning

Automatic improvement with every interaction.

Data-driven decisions

Measure, predict, and act with confidence.

Connected channels

WhatsApp, chat, voice, email, and social media in one environment.

360° Customer View

Instant access to the full history and context of every interaction.

Flexible automation

Create rules, routes, and flows that fit your processes.

ISO 27001, 20000-1, and 9001 Certifications

International standards of security and quality.

GDPR and LGPD Compliance

Data protection aligned with global regulations.

AES-256 Encryption and 24/7 Monitoring

Advanced security with continuous oversight.

Enterprise SLA with <15 min response

Guaranteed fast and prioritized support.

Dedicated Customer Success

Continuous optimization and proactive support.

Training & Onboarding

Personalized training and user certification.

24/7 Priority Support

Direct channels for your enterprise support.

Complete enterprise ecosystem

Native integrations with the tools you already use, built for enterprise scale.

chat

Communication & Messaging

Connect WhatsApp, Instagram, Messenger, Telegram, and more real-time communication channels.

7+ Integrated channels
WhatsApp
Instagram
Messenger
Telegram
mail

Email & SMS Enterprise

Professional platforms such as Gmail, Outlook, and large-scale SMS systems for enterprise communication.

4+ Connected platforms
Gmail
Outlook
Aldeamo
group

CRM & Sales Automation

Management systems like Dynamics 365, ActiveCampaign, Siesa, and automation tools.

4+ CRM systems
Dynamics 365
ActiveCampaign
Siesa
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E-commerce & Analytics

Connect Mercado Libre, Shopify, Power BI, and other analytics and e-commerce platforms.

3+ E-commerce platforms
Mercado Libre
Shopify
Power BI
extension

Can’t find your tool?

Our engineering team can build custom integrations for your company.

Certified technology partnerships

We operate on reliable infrastructure and connect official channels through these certifications. This ensures availability, security, and scalability for your customers.

Meta Business Partner

We implement official Meta channel experiences with active certification.

View certification

AWS Partner Network

Sagicc runs on AWS to ensure resilience, security, and scalability.

Learn more

Looking for something different?

We’re here to help, no matter what you need. You can outsource implementation work, consult our team, or explore our technical documentation.

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Expert Support

Partners and consultancy to implement and optimize Sagicc.

handshake Partner Program

Find a consulting or technology partner to build your enterprise communication solution with Sagicc.

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Resources for Teams

Technical documentation and continuous learning.

Transform your omnichannel operation

Schedule executive demos and empower your team with enterprise-level support.