Digital experiences that generate trust and loyalty

Offer your customers fast, secure, and personalized service across all channels. With Sagicc, banks, insurers, and fintech companies manage requests, collections, PQRS, and validations in real time, guaranteeing regulatory compliance and frictionless financial experiences.

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“Sagicc allowed us to expand our communication channel offerings and centralize each different management in a single interface.”

Sergio Rueda

Operations Leader at Fábrica de Crédito

+35%

Conversion

-40%

Response time

+50%

Retention

Secure and agile service for financial institutions

Centralize interactions, automate key processes, and provide your financial customers with a reliable experience on every channel.

Automate financial queries and management

Resolve routine requests such as account statements, payment reminders, or claims from any channel, freeing your team to handle complex and higher-value cases.

Give complete context to your advisors

With a unified customer history, agents have all the necessary information to respond quickly, with traceability and consistency in every interaction.

Security and regulatory compliance

Sagicc ensures financial data privacy and integrates with your main systems (ERP, CRM) to guarantee regulatory compliance and reliable service at scale.

Automation that drives efficiency

With Sagicc, banks, insurers, and fintech companies serve their customers from one place, automating key processes and guaranteeing secure interactions on every channel.

+80%

Agility in payment confirmation and digital management.

85%

Reduction in response times to financial customers.

4x

Greater efficiency in collections and PQRS management.

Frequently Asked Questions

What financial processes can I manage with Sagicc?

You can manage customer queries, collections, payment reminders, PQRS, identity validations, and account updates, all in a single platform.

Does Sagicc comply with financial data security regulations?

Yes. The platform integrates under high security standards and guarantees privacy in managing sensitive information, complying with international regulations.

Can I measure the efficiency of my financial advisors in Sagicc?

Yes. The dashboards show performance metrics such as response time, resolved cases, and service level, which facilitates supervision and continuous improvement.

Does Sagicc help reduce repetitive calls?

Yes, by centralizing customer information and maintaining a unified history, you prevent them from having to repeat their case on every contact.