Omnichannel Customer Service Software
Human service with the precision of AI
Customers increasingly prefer quick and personalized interactions. With AI and omnichannel software, you can eliminate repetitive tasks and boost your team’s productivity.
Sagicc to connect
with their customers
We help you with the challenge of promptly helping your customers
We revolutionize the way businesses interact with their customers with Sagicc’s 5 Steps
Omnichannel
Control conversations with your customers from a single interface, simplifying the customer service experience through multiple channels.
- With Sagicc you can answer phone calls, emails, SMS, social media, WhatsApp, Telegram, chats on websites and mobile applications, forms and video calls.
Easy integration
With Sagicc, you don’t lose historical interactions with your customers, as it seamlessly integrates with your company’s CRM, ERP, and other information systems.
- Get Sagicc API, webhooks, embedded views, data analytics and specialized reporting.
Artificial intelligence
Bring your interactions to life with artificial intelligence and other automated communication experiences across multiple channels, complementing your agent management.
- Get Sagicc Bot Builder, Business Rules, Triggers and Automations, Mass Messaging and Customer Segmentation
Data Analytics
Measure and make decisions in real time. Sagicc collects data and measurements that allow companies to constantly improve their processes.
- With Sagicc you can have a Dashboard of Analytics and generate Reports in real time.
Telecommuting
Sagicc is software hosted 100% in the cloud, allowing easy access under businesses’ home office policies.
- Send your customer service team home or anywhere, keeping track of their tasks completely online.
Learn how the Sagicc omnichannel software works
WE ARE SOFTWARE AS A SERVICE
Why does your business need sagicc's technology?
Customer service processes are one of the most significant keys for businesses, and good interaction with the customer can give your business an advantage over the competition in the market.
SAVE TIME AND MONEY
Let your goal be to satisfy your customers and maintain their loyalty. Simplify and optimize your business process, saving time and money.
EFFICIENT WORK
Implemente workflows, automations, and artificial intelligence to improve your team’s productivity.
OFFER THE BEST SUPPORT
Provide support on all available channels, such as email, SMS, social media, WhatsApp, all in one place.
Sagicc adapts to the needs
of different industries
SUCCESS STORIES
Discover success in
every interaction
Sagicc manages all communication channels for businesses across various economic sectors and industries, enabling them to maintain effective relationships with their customers.
PARTNERS PROGRAM
Let's connect together, providing the best customer service experience
By offering Sagicc, you’ll be able to provide your customers with the ability to serve multitudes of customers per day, effectively taking control of all communication channels without the need to handle different platforms.
