Artificial Intelligence (AI) has revolutionized the way we operate at Sagicc, from production to customer service. From recommendation algorithms that personalize the customer experience to data analysis systems that optimize our daily work.
Artificial Intelligence (AI) is a set of technologies that enable computers to perform a variety of advanced functions, including the ability to see, understand, and translate spoken and written language, analyze data, make recommendations, and much more.
Integrations of Artificial Intelligence with Sagicc
Interaction Tools: Provides a wide range of tools designed to enhance the quality of interactions with customers in various aspects.
Natural Language: Provides you with more natural and autonomous language processing when resolving your customers’ requests.
Conversation Analysis: Summarizes the topic of a conversation from a case, also analyzes the customer’s sentiment, and moderates content.
Expand Responses: Allows you to turn a short text into a more detailed and enriched message, with a tone appropriate to the case and with spelling correction.
Why is this integration so important?
- You will reduce operating costs.
- You will strengthen interaction with your customers.
- You will provide a more effective and efficient service.
- You will be able to analyze data to make more strategic decisions.
Evolve communications with your customers or users from the Sagicc platform.
If you want to take the customer service experience in your company to the next level, don’t hesitate, request a demo now. Discover that Sagicc is your strategic ally in optimizing and improving business results.