Offer a more agile and reliable patient experience

Improve appointment management, medical results, and requests with a flexible platform that connects all your channels in one place. Provide secure and personalized communication that reduces wait times and increases satisfaction for patients, insurers, and healthcare providers.

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“Before having Sagicc we had a problem with information dissemination, because we were single-channel. We only served by phone and our patients did not have clear or quick access to care.”

Jairo De La Hoz

Contact Center Coordinator at Pérez Radiólogos

+35%

Conversion

-40%

Response time

+50%

Retention

Healthcare companies that trust us

Transform healthcare service

Centralize your channels, automate critical processes, and guarantee continuous and frictionless service for every patient.

Web widget

Omnichannel appointment scheduling

WhatsApp, web chat, call center, and social media in one place.

Triage bots

Process automation

appointment reminders, test results, and automatic follow-ups.

Conversation context

24/7 support

Voicebots and chatbots for frequent queries.

Measurable impact on healthcare institutions

With Sagicc, hospitals, clinics, and insurers optimize their service, reduce operational costs, and offer more agile experiences to every patient.

Talk to sales
  • 60%
    Reduction in wait times for appointments and results
  • +75%
    automatic appointment confirmation
  • 50%
    decrease in repeated calls and duplicate requests
  • 4x
    greater efficiency in PQRS management
Patients always connected

The new way to serve your patients

  • Patients always connected
  • Punctual and better-managed appointments
  • Clear and measurable operations

Frequently Asked Questions

How does Sagicc improve patient experience?

By centralizing all channels (WhatsApp, web chat, calls, email, and social media), Sagicc ensures every query is handled quickly, without duplication, and with complete patient history traceability.

Does Sagicc allow automatic scheduling and confirmation of medical appointments?

Yes. The platform automates scheduling, sends reminders, and confirms appointments in real time, significantly reducing no-shows.

What Sagicc tools are most useful for healthcare institutions?

Bot Builder + AI for frequent queries and reminders; Dynamic forms for authorizations and registrations; OmniWidgets to integrate service on websites or patient portals; Custom reports for service indicators and SLA compliance.

How does Sagicc handle communication with insurers and health plans?

The platform connects different channels and allows integration with external systems (ERP, CRM, or medical applications), streamlining authorization and validation processes.